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Data Protection & Privacy

The Niedersächsisches Landesmuseum Hannover (hereinafter referred to as "we" or "responsible persons") takes the protection of personal data seriously and complies with the relevant data protection regulations, in particular the provisions of the EU General Data Protection Regulation (DSGVO). In the following, we would like to inform you in particular about when we use which data in the context of the use of our website www.landesmuseum-hannover.de to process.

I. General

  1. Scope of data processing

In principle, we collect and use personal data of our users only to the extent necessary to provide a functioning website and our content and services. The collection and use of personal data of our users takes place only if the processing of the data is permitted by law or by the consent of the user.

  1. Legal basis for data processing

Insofar as we obtain the consent of the user for the processing of personal data on our website, Art. 6 para. 1 lit. a GDPR as the legal basis for the processing of personal data.

In the processing of personal data required to fulfill a contract of which the user is a party, Art. 6 para. 1 lit. b DSGVO as legal basis. This also applies to processing operations that are necessary to carry out a contractual obligation or precontractual measures.

Insofar as processing of personal data is required to fulfill a legal obligation that is subject to our business, Art. 6 para. 1 lit. c DSGVO as legal basis.

If processing is necessary to safeguard the legitimate interests of our company or a third party and if the interests, fundamental rights and freedoms of the user concerned do not prevail over the first interest, then Art. 6 para. 1 lit. f DSGVO as legal basis for data processing (so-called balance of interests).

In addition, there are other statutory legal bases for the processing of personal data, which we will set out below - where relevant - in concrete terms.

  1. storage time

The personal data of users will be deleted or blocked as soon as the purpose of the storage is omitted. In addition, it may be stored if provided for by the European or national legislator in EU regulations, laws or other regulations governing our operation. Blocking or deletion of the data also takes place when a storage period prescribed by the standards mentioned expires, unless there is a need for further storage of the data for conclusion of a contract or fulfillment of the contract.

  1. Disclosure of personal data

If we disclose personal information, we do so exclusively to service companies that assist us in fulfilling the above purposes. These companies may use your personal data as a so-called processor only to fulfill their duties on our behalf and are required to comply with the relevant data protection regulations. The processors we use are:

TRILOS
Hanomaghof 2
30449 Hanover
E-mail: service@trilos.de

CleverReach GmbH & Co. KG
Mill Street 43
26180 Rastede
E-mail: info@cleverreach.com

Otherwise, there is no disclosure of personal data to third parties.

  1. Place of data processing

The processing of personal data stored by you takes place in states of the European Economic Area.

II. Processing of personal data

  1. Provision of the website and creation of log files

a) Description of the data processing

Each time our website is accessed, our system automatically collects data and information from the computer system of the calling computer.

The following data is collected here:

  • Information about the browser type and version used
  • The operating system of the user
  • - Referrer URL
  • - Host name of the accessing computer
  • The IP address of the user
  • Date and time of access.

The data is stored in the log files of our system. A storage of this data together with other personal data of the user does not take place.

b) Legal basis for data processing

The legal basis for the storage of data and logfiles is Art. 6 para. 1 lit. f DSGVO.

c) Purpose of the data processing

Storage in log files is done to ensure the functionality of the website. In addition, the data is used to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context. For these purposes our legitimate interest in the processing of data according to Art. 6 para. 1 lit. f DSGVO.

d) Duration of storage

The data is permanently stored in the log files. In this case, however, the data is alienated or anonymized, so that an assignment is no longer possible.

e) Opposition and removal option

The collection of data for the provision of the website and the storage of the data in log files is essential for the operation of the website. There is consequently no contradiction on the part of the user.

  1. E-mail contact

a) Description of the data processing

On our website you can contact us via the provided e-mail address. In this case, the user's personal data transmitted by e-mail will be stored.

In this context, there is no disclosure of the data to third parties. The data is used exclusively for processing the conversation.

b) Legal basis for data processing

The legal basis for the processing of the data is Art. 6 para. 1 lit. f DSGVO. If the e-mail contact aims at the conclusion of a contract or contract-like contractual relationship, then additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO.

c) Purpose of the data processing

The processing of the personal data from the e-mail serves us only to process the contact. In the case of a contact, this is also the necessary legitimate interest in the processing of the data.

d) Duration of storage

The data will be deleted as soon as it is no longer necessary for the purpose of its collection. For the personal data sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the relevant facts have been finally clarified.

e) Opposition and removal option

If the user contacts us by e-mail, he may object to the storage of his personal data at any time. The objection can be made by communication to the contact information below (see section XI of our privacy policy). In case of an objection, the conversation with the user can not be continued and all personal data stored in the course of contacting us will be deleted.

  1. E-mail Newsletter

a) Description of the data processing

If you have registered on our website for the receipt of an e-mail newsletter, the contact information requested in the input mask (in this case only the e-mail address) will be sent to us. If you subscribe to the e-mail newsletter via the registration button, we will send you an e-mail first. In order to exclude misuse, the sending of the e-mail newsletter will only be activated after you have confirmed our e-mail.

In connection with the sending of the e-mail newsletter, we commissioned the service provider CleverReach. This company may use your personal data as a so-called processor only to fulfill the tasks on our behalf and is obliged to comply with the relevant data protection regulations. Incidentally, in connection with data processing, the forwarding of the e-mail newsletter does not entail any transfer of the data to third parties. The data will be used exclusively for sending the newsletter.

b) Legal basis for data processing

Legal basis for the processing of the data after registration for the e-mail newsletter by the user is in the presence of the consent of the user Art. 6 para. 1 lit. a GDPR.

c) Purpose of the data processing

The collection of the user's e-mail address serves to deliver the e-mail newsletter.

d) Duration of storage

The e-mail address of the user will only be saved as long as the subscription to the e-mail newsletter is active.

e) Opposition and removal option

The user can revoke his consent to receive the e-mail newsletter at any time. The revocation can be made via a link in the newsletter itself, directly on the homepage or by communication to the contact information below (see section XI of our privacy policy).

III. Use of cookies

  1. Description of the data processing

In order to make the visit to our website attractive and to enable the use of certain functions, we use "cookies". This is small text information that is stored in the browser or browser on the device. If a user calls up a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string that allows the browser to be uniquely identified when the website is reopened.

a) Technically necessary cookies

We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser be identified even after a change of the website.

b) Note on Change of browser setting

Most browsers are set to automatically accept cookies. However, the user can prevent the storage of cookies on his computer by means of appropriate browser settings, which, however, the functionality of our website can be limited.

  1. Legal basis for data processing

The legal basis for the processing of personal data using cookies is Art. 6 para. 1 lit. f DSGVO.

  1. Purpose of Data processing

The purpose of using technically necessary cookies is to facilitate the use of the website for users. Some features of our website can not be offered without the use of cookies. For this it is necessary that the browser is recognized even after a change of the website. The user data collected by cookies on our website are not used to create user profiles.

In the aforementioned purpose, our legitimate interest lies in the processing of personal data according to Art. 6 para. 1 lit. f DSGVO.

  1. Duration of storage, Opposition and removal possibility

Cookies are stored on the computer of the user and transmitted by him to our website. Therefore, as a user, you have full control over the use of cookies. By changing the settings in your browser, you can disable or restrict the transmission of cookies. Already saved cookies can be deleted at any time. This can also be done automatically. If cookies are disabled for our website, it may not be possible to use all functions of the website to the full.

IV. Use of Google Web Fonts

  1. Description of the data processing

This site uses so-called web fonts, provided by Google, for the uniform representation of fonts. The Google fonts are installed locally. There is no connection to Google servers.

  1. Legal basis for data processing

The legal basis for the processing of personal data described here is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest for this lies in the great value that a uniform representation of the typefaces offers. Due to the possibility of a uniform presentation, we keep the design effort less than if we had to respond to font standards of different operating systems or browsers with their own graphically adapted web pages. Google also has, inter alia, a legitimate interest in the collected (personal) data to improve their own services.

  1. Purpose of Data processing

By integrating Google Fonts, we aim to let you see consistent fonts on your device.

  1. Duration of storage, Opposition and removal possibility

The objection can be made by communication to the contact information below (see section XI of our privacy policy). The provision of personal data is neither legally nor contractually required and also not required for a contract. You are also under no obligation to provide personal information. Failure to provide it may result in your failure to use or use our website in any way and the appearance of the website may change.

V. Google Maps

  1. Description of the data processing

We have maps from "Google Maps" on our website (Google Inc., 1600 Amphitheater Parkway, Mountainview, California 94043, USA, EU Office: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland) integrated.

When we visit our website, where Google Maps is integrated, we connect to Google's servers in the United States. However, this is done after the two-click solution that we have integrated, but only when the Google Maps application has been activated. Here, your IP and location can be transferred to Google. In addition, Google receives the information that you have accessed the corresponding page. This is also done without a user account at Google. If you are logged in to your Google Account, Google may associate the above information with your account. If you do not want this, you will need to log out of your Google Account. Google creates user profiles from such data and uses this data for the purpose of advertising, market research or optimization of its websites.

  1. Legal basis for data processing

The legal basis for this is our legitimate interest in the processing of data according to Art. 6 para. 1 S.1 lit. f) DS-GMO.

  1. Purpose of Data processing

This allows us to display the location of addresses and directions directly on our website in interactive maps and to enable you to use this tool.

  1. Duration of storage, Opposition and removal possibility

You have a right to object to the formation of user profiles. Please contact Google directly via the privacy policy mentioned below. You can opt out of the advertising cookies here in your Google Account:

https://adssettings.google.com/authenticated.

Please see the Google Maps Terms of Service at https://www.google.com/intl/en_en/help/terms_maps.html and the Google Advertising Privacy Policy at https://policies.google.com/technologies/ads Further information on the use of Google cookies and their advertising technologies, storage duration, anonymization, location data, functionality and your rights. General privacy policy of Google: https://policies.google.com/privacy, Google is certified under the EU-US Privacy Shield (https://www.privacyshield.gov/EU-US Framework) and therefore required to comply with European data protection law.

  1. References to social networks

Our website is supplemented by our official presences in the following social networks:

  • Facebook
  • Twitter
  • Instagram
  • Youtube

The references (links) are indicated by the respective logo of the social network; no social plugins of the aforementioned social networks are used.

If you follow the links to the social networks, please note that the processing and use of personal data is the responsibility of the respective social network and we have no knowledge of the actual extent of use of your data by the respective provider or receive. For information on the scope of processing of your personal data by social network providers and options for setting your privacy, please refer to the privacy policy of the respective provider.

VI. Use of Matomo

This website uses Matomo (formerly Piwik), an open-source software for the statistical evaluation of visitor access. Matomo uses so-called "cookies", which are text files that are stored on your computer and that allow an analysis of the use of the website by you.

The information generated by the cookie about your use of the website is stored on a server in Germany.

The IP address is anonymized immediately after processing and prior to its storage. You have the option to prevent the installation of cookies by changing the settings of your browser software. We point out that with appropriate attitude not all functions of this website may be available.

You can decide whether a unique web analytics cookie may be stored in your browser in order to allow the operator of the website to collect and analyze various statistical data.

VII. Include YouTube videos

Occasionally, we use the YouTube provider on our video inclusion sites. YouTube is an offer from Google Inc., based in 901 Cherry Avenue, San Bruno, CA 94066, USA. We use embedded YouTube videos in the so-called extended privacy mode, ie YouTube does not store information about users of our website unless the users watch the video. Clicking on the YouTube video may trigger additional data processing operations (such as YouTube's storage of cookies) beyond our control. For more information on the purpose and scope of Google's data collection and use, and your rights and preferences for protection as a YouTube customer, please refer to the privacy policy of YouTube or Google (http://www.youtube.com/t/privacy).

VIII. Affected rights

If personal data is processed by you, you are the person concerned within the meaning of the DSGVO and you have the following rights towards the responsible person:

  1. Right to information

You may ask the person in charge to confirm if personal data concerning you is processed by us.

If such processing is available, you can request information from the person responsible about the following information:

  • the purposes for which the personal data are processed;
  • the categories of personal data that are processed;
  • the recipients or categories of recipients to whom the personal data relating to you have been disclosed or are still being disclosed;
  • the planned duration of the storage of your personal data or, if specific information is not available, criteria for determining the duration of storage;
  • the existence of a right to rectification or erasure of personal data concerning you, a right to restriction of processing by the controller or a right to object to such processing;
  • the existence of a right of appeal to a supervisory authority;
  • all available information on the source of the data if the personal data are not collected from the data subject;
  • the existence of automated decision-making including profiling according to Art. 22 para. 1 and 4 DSGVO and - at least in these cases - meaningful information about the logic involved and the scope and intended impact of such processing on the data subject.

You have the right to request information about whether your personal information relates to a third country or an international organization. In this connection, you can request the appropriate guarantees in accordance with. Art. 46 DSGVO to be informed in connection with the transmission.

  1. Right to rectification

You have a right to rectification and / or completion to the controller, provided the personal data you process is incorrect or incomplete. The responsible person must make the correction without delay.

  1. Right to restriction of processing

You may request the restriction of the processing of your personal data under the following conditions:

  • if you contest the accuracy of your personal information for a period of time that enables the controller to verify the accuracy of your personal information;
  • the processing is unlawful and you refuse to delete the personal data and instead request the restriction of the use of the personal data;
  • the controller no longer requires personal data for the purposes of processing, but you need them for the purposes of asserting, exercising or defending legal claims, or
  • if you have filed an objection against the processing according to Art. 21 para. 1 DSGVO and it is not yet certain whether the legitimate reasons of the person responsible prevail over your reasons.

If the processing of the personal data concerning you has been processed, this data may only be used with your consent or for the purpose of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or for reasons of important public interest Union or a Member State.

If processing has been restricted in accordance with the above conditions, you will be notified by the person responsible before the restriction is lifted.

  1. Right to delete

a) Obligation to delete

You may require the controller to delete your personal information without delay, and the controller is required to delete that information immediately if one of the following is true:

  • Your personal data are no longer necessary for the purposes for which they were collected or otherwise processed.
  • You revoke your consent to the processing gem. Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. DSGVO and there is no other legal basis for processing.
  • You gem gem. Art. 21 para. 1 DSGVO objection to the processing and there are no prior justifiable reasons for the processing, or you lay gem. Art. 21 para. 2 DSGVO objection to the processing.
  • Your personal data has been processed unlawfully.
  • The deletion of personal data concerning you is required to fulfill a legal obligation under Union law or the law of the Member States to which the controller is subject.
  • The personal data relating to you were collected in relation to information society services offered pursuant to Art. 8 para. 1 DSGVO.

b) information to third parties

If the person in charge has made the personal data concerning you public and is acc. Art. 17 para. 1 DSGVO, it shall take appropriate measures, including technical means, to inform data controllers who process the personal data that you have been identified as being affected by the technology and the implementation costs Persons requesting deletion of all links to such personal data or of copies or replications of such personal data.

c) Exceptions to the cancellation obligation

The right to erasure does not exist if the processing is necessary

  • to exercise the right to freedom of expression and information;
  • to fulfill a legal obligation required by the law of the Union or of the Member States to which the controller is subject, or to carry out a task of public interest or in the exercise of official authority conferred on the controller;
  • for reasons of public interest in the field of public health in accordance with Art. 9 para. 2 lit. h and i and Art. 9 para. 3 DSGVO;
  • for archival purposes of public interest, scientific or historical research purposes or for statistical purposes acc. Art. 89 para. 1 DSGVO, insofar as the law referred to in section a) is likely to render impossible or seriously prejudice the achievement of the objectives of this processing, or
  • to assert, exercise or defend legal claims.
  1. Right to information

If you have the right of rectification, erasure or restriction of processing to the controller, he / she is obliged to notify all recipients to whom your personal data have been disclosed of this correction or deletion of the data or restriction of processing, unless: this proves to be impossible or involves a disproportionate effort.

You have a right to the person responsible to be informed about these recipients.

  1. Right to data portability

You have the right to receive personally identifiable information you provide to the controller in a structured, common and machine-readable format. You also have the right to transfer this information to another person without hindrance by the controller to whom the personal data has been provided, provided that

  • the processing on a consent acc. Art. 6 para. 1 lit. a DSGVO or Art. 9 para. 2 lit. a DSGVO or on a contract acc. Art. 6 para. 1 lit. b DSGVO is based and
  • the processing is done using automated procedures.

In exercising this right, you also have the right to obtain that your personal data relating to you are transmitted directly from one person to another, insofar as this is technically feasible. Freedoms and rights of other persons may not be affected.

The right to data portability does not apply to the processing of personal data necessary for the performance of a task in the public interest or in the exercise of official authority delegated to the controller.

  1. right to

You have the right at any time, for reasons that arise from your particular situation, against the processing of personal data relating to you, which pursuant to Art. 6 para. 1 lit. e or f DSGVO takes an objection; this also applies to profiling based on these provisions.

The controller will no longer process the personal data concerning you unless he can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing is intended to assert, exercise or defend legal claims.

If the personal data relating to you are processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct mail.

If you object to processing for direct marketing purposes, your personal data will no longer be processed for these purposes.

You have the option, in the context of the use of information society services - regardless of the 2002 / 58 / EC directive - of exercising your right of opposition through automated procedures using technical specifications.

  1. Right to revoke the data protection consent declaration

You have the right to revoke your data protection consent declaration at any time. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until the revocation.

  1. Automated decision on an individual basis including profiling

You have the right not to be subjected to a decision based solely on automated processing - including profiling - that will have legal effect or similarly affect you in a similar manner. This does not apply if the decision

  • is required for the conclusion or performance of a contract between you and the controller,
  • is permissible on the basis of Union or Member State legislation to which the controller is subject, and that legislation contains appropriate measures to safeguard your rights and freedoms and your legitimate interests, or
  • with your express consent.

However, these decisions may not be based on special categories of personal data under Art. 9 para. 1 DSGVO, unless Art. 9 para. 2 lit. a or g and reasonable measures have been taken to protect the rights and freedoms and your legitimate interests.

With respect to the cases referred to in (1) and (3) above, the controller shall take reasonable steps to uphold the rights and freedoms and your legitimate interests, including at least the right to obtain the intervention of a person by the controller, to disclose his or her own Position and contesting the decision.

  1. Right to complain to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you shall have the right to complain to a supervisory authority, in particular in the Member State of your place of residence, employment or the place of the alleged infringement, if you believe that the processing of the personal data concerning you is against the DSGVO violates.

The supervisory authority to which the complaint has been submitted shall inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy under Article 78 DSGVO.

  1. Others

To assert the above rights, please contact us (see contact information at the end of the Privacy Policy). Inquiries that are submitted to us electronically, are usually answered electronically, as far as you have made in your request no different specifications.

IX. External links

Our website may contain links to third party websites. As far as this is not obvious, we point out that this is an external link. We have no influence on the content and design of the pages of external providers. These data protection instructions are not applicable there.

X. Change of this privacy policy

The constant evolution of the Internet and the associated changes in the prevailing legal norms make it necessary to adapt our privacy policy from time to time. We will inform you about new features here.

XI. Responsible body

Person responsible within the meaning of the GDPR and other national data protection laws of the EU member states as well as other data protection regulations is:

Niedersächsisches Landesmuseum Hannover
Willy-Brandt Avenue 5
30169 Hanover

Tel: (0511) 9807 - 686

Fax: (0511) 9807 - 684

info@landesmuseum-hannover.de

Website: www.landesmuseum-hannover.de

The complete imprint can be found here: https://www.landesmuseum-hannover.de/impressum/

XII. Contact details of the data protection officer

The contact details of the data protection officer of the responsible person are:

Data Protection Officer
Niedersächsisches Landesmuseum Hannover
Willy-Brandt Avenue 5
30169 Hanover

Tel: (0511) 9807 - 626

Fax: (0511) 9807 - 99626

datenschutz@landesmuseum-hannover.de

As of: October 2018